We are very confident that our courses will help you.

 

To this extent, we offer a No Questions Asked, Money-Back Guarantee for all our courses. If you are unsatisfied with your course, simply write in to us according to our refund process listed below, and we will refund you the course fees paid - No Questions Asked.

 

- For legal purposes and due to the nature of the service provided, this No Questions Asked, Money-Back Guarantee is only valid if we receive you claim for refund within 30 days after the end of the course attended.

 

- Money-Back Guarantee is only applicable to individuals, and excludes groups or companies. Only one guarantee refund is applicable per individual per year.

 

- This guarantee only applies for the Quantum Touch courses conducted, and we regret that it is not applicable for any other goods and/or products bought from us.

 

 

Refund Process.

Individuals may request a refund for our courses by following the process described below. For purposes of verification and proper documentation, please note that refunds will be granted only if all of the instructions below are followed.

 

- Refund requests must be sent via postal mail to Ms Yvonne Yeo (Attn: Money Back Guarantee) at 3 Raffles Place, #07-01, Singapore 048617. Please note that no requests via e-mail, fax or in person will be accepted.

 

- Refund requests must be postmarked no later than 30 days after the date of the course attended.

 

- Refund request must indicate the name of the person who attended the course, address where refund is to be mailed back to, and a contact phone number. Please remember to sign the refund request, as unsigned refund request forms will not be accepted.

 

- Some feedback on the reason for the request for refund is optional but would be much appreciated. This will help us improve our services in future.

 

 

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